I met with the manager from a care home.
The manager claimed to be in a state of amazement, knowing naught of the unacceptable practice within her home. Ignorance that is impacting 'pon dozens of folks care. Not good.
We discussed care plans and implementation of care. Because they're out of hospital, local GPs will need to be involved in discussing medication protocols. This will take many months. So it goes.
Given her self confessed ignorance of malign care in her establishment, it became clear that we were correct in our assumption that she wasn't clued up on her statutory obligations to provide care under the Mental Capacity Act 2005.
In particular, she wasn't familiar with section 44 and the prospect of her, and staff, spending up to 5 years in prison.