I met with the manager from a care home.
The manager claimed to be in a state of amazement, knowing naught of the unacceptable practice within her home. Ignorance that is impacting 'pon dozens of folks care. Not good.
We discussed care plans and implementation of care. Because they're out of hospital, local GPs will need to be involved in discussing medication protocols. This will take many months. So it goes.
Given her self confessed ignorance of malign care in her establishment, it became clear that we were correct in our assumption that she wasn't clued up on her statutory obligations to provide care under the Mental Capacity Act 2005.
In particular, she wasn't familiar with section 44 and the prospect of her, and staff, spending up to 5 years in prison.
Good for you. It's appalling that she isn't up to date on legislation but worse that she is so lax on care standards.
Lax - or ignorant?
A care home mangers job is not a favoured one - poor financial incentive; demotivated/unskilled staff; inadequate resources; unsupportive 'organisationally-driven' management and a patient group that rarely make a 'recovery'.
That's just recounting my own brief experience about 10 years ago as a Nursing Home Manager. Care wasn't abusive - but it was below par.
My biggest (lasting) contribution I felt I made to the place in about 6 months was to purchase two little oil paintings to brighten up the lounge. That's kinda sad. And the regional manager went nuts over it.
But the managers manager (who is often not directly responsible for the home) tends not to care about compliance - because they can always say it wasn't their role - and so the manager continues on blindly.
I've never seen a course on "Aged Care Nursing Home Management" - it's all left to "chance".
Care wasn't abusive - but it was below par.
Addit: As in "not active/positive abuse" - but I understand below par is passive abuse/neglect.
Oh, definitive action. Brilliant!
Glad to hear she's being put right. Good work Shrink.
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